Mobile App

Ambulance Crew App for
Emergency Care

Ambulance crew dashboard on a tablet, showing a schedule of patient transfers and pickup statuses.

  • Industries

    • Healthcare

  • Company

    Our client is an Irish provider of ambulance, patient transport, and pre-hospital care, delivering both routine transfers and emergency response with licensed paramedics and a GPS-tracked fleet.
    The app is the company’s operational tool for ambulance crews, designed to support their work from the first call to the final report. Crews can review assigned calls, access patient and transfer details, complete clinical and administrative forms, update their status, and open essential reference materials. The app runs on Windows 10 tablets used inside the vehicle and on smartphones crews carry on the move.

  • What We Did

    We designed the app from the ground up for both tablets and phones. We worked on secure login with device approval, the calls overview, detailed call and patient screens, a flexible system of clinical report forms, vehicle and equipment audits, crew status management, and quick access to reference files.

    Special attention was given to clarity under pressure - key information is visible at a glance, actions are large and easy to reach, and long forms are structured so crews can complete them accurately without losing their progress.

Challenges

  • 01

    Designing for High-Pressure Situations

    Crews use the app between calls, inside a moving vehicle, and often with a patient on board. The challenge was to make critical information and actions immediately visible while keeping the interface calm, focused, and free of unnecessary detail.

  • 02

    Turning Complex Paperwork Into Manageable Forms

    Every call involves clinical reports, and every shift includes safety audits and equipment checks, each with dozens of different fields. The experience needed to make these forms quick to navigate and easy to complete, while keeping the data complete, validated, and protected from accidental loss.

  • 03

    One Experience Across Tablets and Phones

    Crews switch between rugged Windows tablets in the ambulance and smartphones in the field. The design needed to adapt to both screen sizes while maintaining the same structure, large touch targets, and strong readability in real working conditions.

Patient transfer record displayed on a tablet, with pickup and destination details, medical requirements, notes, and forms.

Secure Login & Device Approval

A secure login flow with administrator device approval gives crews fast access to their shift while keeping sensitive patient data protected from the very first screen.

Emergency care app splash screen on a smartphone.
Ambulance crew app login screen on a tablet, with username, password, and a remember-login option.

Calls Overview & Details

All assigned calls are gathered on one screen and organized into past, today, and upcoming, so crews always know what has been done and what comes next. Each call opens into a detailed view with route, patient, and care information in one place, helping crews prepare for the transfer before they arrive.

Ambulance call dashboard in a browser, listing scheduled patient transfers and their destinations.
Patient transfer details on a smartphone, including pickup and return locations, mobility needs, and medical requirements.

Admin Forms

All operational forms, from safety audits and equipment checklists to incident reports, are gathered in one list, so crews can find the right form in seconds. Clear structure and marked required fields help crews complete reports accurately, even when they are filled in on the move.

Administrative forms menu on a smartphone, listing equipment checks, audits, and incident reports.
Incident report form in a browser, with fields for the event time, reporter, people involved, and organization.

Flexible Form Tools

Forms combine a wide range of input types - text, numbers, dropdowns, time pickers, photo attachments, and barcode scanning for equipment. An interactive body diagram lets crews mark injuries directly on the image, making clinical documentation faster and more precise than written descriptions alone.

Mobile incident report showing a recorded shoulder injury diagram and details of the receiving agency.
Crew app screen on a smartphone with ambulance availability and links to clinical guidance documents.

Crew Profile & Status Updates

The crew profile keeps the assigned vehicle, current status, and essential reference materials in one place, so protocols are always at hand during a shift. Crews can update their status in a single tap as they move through each stage of a call, keeping dispatch informed in real time without the need for extra calls or messages.

Crew status update screen in a browser, with “Waiting Return” selected.
Ambulance call schedule displayed on a tablet, with past transfers and upcoming pickup status.

Conclusion

For ambulance crews, every minute spent on a screen is a minute taken away from the patient. The project turned a complex operational workflow - calls, patient data, clinical and administrative documentation, and crew communication - into one focused tool that works as fast as the people using it.

From secure sign-in at the start of a shift to one-tap status updates and structured forms at the end of every call, each part of the app was designed to reduce effort and remove uncertainty. The result is a dependable experience that brings order to high-pressure work, giving crews more time and attention for what matters most - the patient.

image-4 image image-9 image-8 image-7 image-6 image-5 image-36 image-35 image-34 image-33 image-32 image-31 image-30 image-3 image-29 image-28 image-27 image-26 image-25 image-24 image-23 image-22 image-21 image-20 image-2 image-19 image-18 image-17 image-16 image-15 image-14 image-13 image-12 image-11 image-10 image-1 image-27 image-28 image-29 image-3 image-30 image-31 image-21 image-22 image-23 image-24 image-25 image-26 image-4 image image-9 image-8 image-7 image-6 image-1 image-10 image-11 image-12 image-13 image-14 image-32 image-33 image-34 image-35 image-36 image-5 image-20 image-2 image-19 image-18 image-17 image-16 image-15 image-1 image-10 image-11 image-12 image-13 image-14 image-15 image-16 image-17 image-18 image-19 image-2 image-20 image-21 image-22 image-23 image-24 image-25 image-26 image-27 image-28 image-29 image-3 image-30 image-31 image-32 image-33 image-34 image-35 image-36 image-5 image-6 image-7 image-8 image-9 image image-4

Your Next Step Starts Here

We don’t just analyze businesses - we uncover opportunities.

Let’s Talk
Let’s Talk