Category: Uncategorized

The GPT-powered chatbot is a game-changer

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Just designed a GPT-powered chatbot interface for a mental health project on Figma 🤠 . Its purpose is to simplify complex conversations. For example, navigating health insurance details.

Customers get answers anytime, especially during off-hours. The GPT chatbot adapts to the user’s language and context, offering a more human-like interaction.

The GPT chatbot is available 25\8. Whether it’s 10 or 10,000 users, GPT chatbots handle queries with the same efficiency.

In mental health, where clarity and speed matter, this is a game-changer 👊 .
With tools like this, we’re making mental health resources more accessible and user-friendly 😃 .

Custom CRM: Systems That Solve Specific Business Challenges

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Every business has unique customer interaction patterns. A custom CRM isn’t just software - it’s a strategic solution designed to solve specific operational challenges.

Real-World Transformation Stories

Nike’s custom CRM system demonstrates the power of tailored solutions. They created a unified view of customer preferences by integrating their e-commerce platform with customer data from mobile apps and in-store purchases. This approach allows personalized marketing campaigns that recommend products based on individual fitness goals and previous purchases.

Airbnb developed a unique CRM that goes beyond traditional contact management. Their system tracks host-guest interactions, reviews, and complex booking patterns. Understanding nuanced relationship dynamics improved trust and reduced conflicts in their two-sided marketplace.

Industry-Specific Design Approaches

In healthcare, companies like Doximity have created specialized CRM platforms for medical professionals. These systems track complex referral networks, continuing education requirements, and professional networking opportunities while maintaining strict patient privacy standards.

Manufacturing leaders like Caterpillar use custom CRM solutions that integrate sales, technical support, and equipment lifecycle management. Their system tracks equipment performance, predicts maintenance needs, and connects field service teams with sales and customer support.

Technical Development Insights

Financial technology firms like Stripe demonstrate how custom CRM can become a competitive advantage. Their platform integrates payment processing, customer support, and business intelligence, creating a unified system that helps entrepreneurs manage complex financial interactions.

Cloud platforms like AWS and Azure provide the infrastructure for these advanced CRM solutions, enabling businesses to build scalable, secure, and adaptable systems that grow with their needs.

Strategic Value Proposition

A well-designed custom CRM transforms from a cost center to a strategic asset. It enhances customer understanding, improves operational efficiency, and creates competitive differentiation.

The true power of custom CRM lies in creating a technology solution that feels like a natural extension of your business strategy-turning data into meaningful customer relationships.

Unlocking potential: blockchain solutions for everyday challenges

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Walmart traced mangoes from farm to store in 2.2 seconds using blockchain. IBM reduced shipping document processing from 7 days to 20 seconds. These aren’t crypto stories - they’re examples of blockchain solving real business problems.

What’s working now

Supply chain tracking isn’t just for tech companies anymore. Carrefour uses blockchain to track meat, milk, and fruits across 5 countries. Customers scan a QR code to see their product’s journey from farm to store. Sales of these products increased by 11% in the first year.

Maersk’s TradeLens platform shows how blockchain changes shipping. Instead of shuffling papers between ports, customs, and carriers, everything happens digitally. More than 150 organizations use it, handling 10 million weekly shipping events.

Solving real problems

Document verification used to take days. Sweden’s land registry cut property sales recording time from 4 months to a few days using blockchain. They’ve processed over 100 property deals this way, saving millions in paperwork costs.

Healthcare companies found a new use: tracking medical supplies. MediLedger, backed by Pfizer and Gilead, traces drugs through the supply chain. They catch counterfeits faster and ensure medicine goes where it’s needed.

Beyond the obvious

Insurance claims got faster. AXA moved their flight delay insurance to blockchain. Now, instead of filing papers when your flight is late, you get paid automatically. They processed 1,000 claims in the first month without a single piece of paperwork.

Even voting is changing. The city of Zug, Switzerland tested blockchain voting. 220 citizens voted using their phones, and the results were verified in minutes instead of hours.

Starting small

You don’t need to rebuild your entire business around blockchain. Start with one problem:

  • Track one product line
  • Verify one type of document
  • Automate one repeating process

What’s coming next

Smart contracts automate processes. When conditions are met, actions happen instantly - like payment releases or document updates. No more waiting for approvals or manual checks.

Companies are connecting their blockchains. Imagine tracking products across different companies, countries, and systems - all working together but staying secure.

Putting ideas to work

Start by looking at your slowest processes. Where do you wait for verification? Which documents need multiple signatures? That’s where blockchain might help.

Keep in mind: blockchain isn’t about replacing everything you do. It’s about making what you already do work better. The companies seeing results didn’t reinvent themselves - they just solved specific problems in smarter ways.

Accessibility matters: crafting inclusive software for a diverse world

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In today’s fast-paced software world, making apps accessible and inclusive is essential. Inclusive design not only benefits all users, including those with disabilities but also expands your market and attracts a diverse user base.

Why accessibility matters

The World Health Organization says over 1 billion people worldwide live with some kind of disability. These users often struggle to use digital products that aren’t designed with their needs in mind. By making our software accessible, we can create tools that work for everyone, no matter their abilities.

Examples of inclusive design

Big tech companies are leading the way in inclusive design. Microsoft has an Accessibility Checker that helps developers fix accessibility issues. Google’s Android Accessibility Suite provides tools to improve the experience for users with disabilities.

Smaller companies are also making strides. Airbnb’s Accessibility team has worked to make their web and mobile platforms accessible for travelers with diverse needs. The UK government now requires all public websites and apps to meet accessibility standards.

How to make your software more accessible

Making your software accessible doesn’t have to be hard. Here are some tips:

  1. Think about accessibility from the start. Don’t just add it on later.
  2. Learn about assistive technologies like screen readers and voice recognition software. See how users with disabilities experience your app.
  3. Test your app regularly with a diverse group of users, including those with disabilities. This will help you find and fix issues.
  4. Work with accessibility experts who can guide you on best practices.
  5. Train your whole team on accessibility, so everyone understands its importance.

By focusing on accessibility and inclusive design, you can create software that empowers everyone. It may take some extra effort, but the rewards of building a more inclusive digital world are well worth the investment.

The power of real connections

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In today’s screen-filled world, real human connections matter more than ever. As we rush through busy days, it’s easy to lose touch with friends and family. But keeping these bonds strong is vital for our well-being.

Dr. Robert Waldinger, director of the Harvard Study of Adult Development, provides compelling evidence. This study, spanning over 80 years and following the lives of 724 men, is one of the world’s longest studies on adult life. It’s key finding? Good relationships are the best predictor of health and happiness.

Waldinger’s research reveals surprising insights:

  1. Social connections are really good for us. Loneliness kills.
  2. It’s not just the number of friends, but the quality of close relationships that matters.
  3. Good relationships don’t just protect our bodies; they protect our brains.

People in secure, supportive relationships in their 80s maintained sharper memories compared to those in less satisfying relationships. The study found that relationship satisfaction at age 50 was a better predictor of physical health at 80 than cholesterol levels.

How do we maintain these connections in our fast-paced lives? It starts with small, everyday actions. A quick call, a spontaneous coffee meet-up, or a thoughtful text can bridge the gap when we’re apart. These simple acts remind us of the joy of shared moments.

While often blamed for isolation, technology can actually help us stay close. Video calls and messaging apps let us keep in touch across distances. The key is using these tools to enhance, not replace, real-life connections.

Let’s make an effort to put our relationships first. Reach out to an old friend, plan regular catch-ups, or join a group that shares your interests. Your future self will thank you for the bonds you strengthen today.

We integrated therapist matching filter into mental health startup

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Filter by your preferences and we’ll match you with a therapist who fits your preferences🤓.



✅Key point: A new study highlights the importance of finding a mental healthcare provider who has a background in treating your specific mental health concerns.


Researchers from the University of Massachusetts Amherst studied matching patients with therapists. They used 48 therapists and 218 patients from six clinics in Cleveland, Ohio.

Therapists were rated on their skills in 12 mental health areas: depression, panic/somatic anxiety, psychosis, social conflict, sexual functioning, sleep, suicidality, violence, and others. They were categorized based on their efficiency in treating these concerns.

Patients were either paired with a “good match✅” therapist or through the standard assignment process. A therapist could be considered a “good match” only if they had successfully managed at least 15 cases related to a patient’s primary concerns.

Results showed that patients did best when paired with therapists experienced in their specific issues.

We integrated therapist matching filter into mental health startups because we care about our clients’ patients.

Related posts

Monolith vs. Microservices: Building the Right Foundation for Your Product

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What Are Monoliths and Microservices?

Imagine building a house. A monolithic architecture is like constructing everything in one massive blueprint. Microservices? Think of them as prefabricated, specialized rooms that connect seamlessly.

After struggling with a single, complex system that crashed frequently, Netflix pioneered this transformation. Their journey showed how breaking down complex applications into smaller, independent services could improve reliability and speed.

When to Use Each Approach

Monolithic applications work well for smaller projects with straightforward requirements. They’re simpler to develop initially and have less operational complexity. Early-stage Spotify, for instance, began with a monolithic approach before evolving.

Microservices become powerful when companies need to scale different components independently, support distributed teams, and require frequent updates without system-wide disruptions.

Real-Life Examples

Amazon’s shift to microservices dramatically improved its ability to handle massive holiday traffic. By separating product catalogs, shopping carts, and payment processing into independent services, they could scale specific components precisely when needed.

Uber’s ride-sharing platform demonstrates another compelling use case. Their microservices architecture manages complex interactions between drivers, riders, payments, and routing, allowing independent updates and maintenance of each service.

How to Decide

The right architecture isn’t about following trends-it’s about understanding your specific needs. Consider your project’s complexity, team structure, expected growth, and performance requirements.

Start by examining your current system. Can it handle anticipated expansion? Do you need rapid, independent updates? Are your teams specialized in specific domains?

Switching from Monolith to Microservices

Moving from monolith to microservices is a challenging switch. Successful transitions involve carefully identifying loosely coupled components, gradually extracting services, and implementing robust monitoring.

The Human Perspective

Remember that architecture is about people as much as technology. The right approach supports your team’s workflow, reduces complexity, and creates a more maintainable system.

Final Advice

Choose wisely. Your architecture isn’t just code - it’s the foundation of your digital product’s future. Each decision shapes not just your current project, but your team’s potential to innovate and grow.

Release management: real practices that work

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Google performs over 500 releases per day across its services. What makes this possible isn’t just their size - it’s their carefully structured release process. This approach has influenced how many companies handle their releases today.

The real cost of release issues

In 2021, Facebook’s configuration error during a routine release led to a 6-hour global outage, costing the company $79 million in lost revenue. Microsoft faced similar challenges 2023 when a Teams update caused worldwide service disruptions, affecting millions of business users.

Proven release patterns

Major tech companies have developed release practices that consistently show results. Google’s practice of releasing to a small percentage of users first (their “canary” approach) has become an industry standard.

Netflix’s automated deployment system handles thousands of releases per day through their Spinnaker platform, which they’ve made open source for other companies to use.

Core components

Build automation is no longer optional. GitHub Actions processes over 1.5 billion workflows per month, showing how central automated builds have become part of modern development.

Version control at Amazon goes beyond code - they version their infrastructure through AWS CloudFormation, treating infrastructure changes like code changes.

Real impact of good practices

Etsy reduced their deployment time from hours to minutes by implementing continuous deployment, allowing them to make over 50 daily deployments with a lower error rate.

Twitter’s dark launch system lets them test new features under real load conditions before making them visible to users. This helped them successfully launch major features like threads and increased character limits.

When things break

In 2022, Slack released a new message search feature that caused unexpected server load. Their quick rollback system had them back online in 45 minutes, demonstrating the value of practiced recovery procedures.

Current tools making a difference

Feature flags have become central to release management. LaunchDarkly, used by companies like Square and IBM, handles over 20 trillion feature flag evaluations daily, showing the scale at which modern release controls operate.

Moving forward

The trend is clear: releases are becoming more frequent and more automated. CircleCI’s 2023 State of Software Delivery report shows that the most successful teams deploy 25 times more frequently than average teams.

What changes could you make to your release process this week? Start with one improvement - data shows that’s how lasting change happens.

Sustainable software: building a greener tech industry

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As technology becomes more central to our lives, its environmental impact grows. Forward-thinking companies are now focusing on sustainability in software development to reduce their environmental footprint.

The hidden environmental cost of software

The IT industry produces about 2% of global CO2 emissions, similar to the aviation industry. Every app, line of code, and data center has an environmental cost. Software development, while often seen as “clean” work, still requires energy that contributes to pollution.

Why sustainable software is important

  • Cost savings: Efficient code uses less energy, lowering costs. Google, for example, used AI to cut data center cooling energy by 40%, saving millions.
  • Competitive advantage: More consumers and businesses prefer eco-friendly products. Salesforce’s Net Zero Cloud helps companies track carbon emissions, making them more attractive to environmentally conscious clients.
  • Staying within regulations: Governments are introducing tougher environmental rules. Companies adopting sustainable practices now will be ready and avoid penalties.
  • Innovation: Focusing on sustainability drives creative solutions. Tesla’s software updates improve car performance and extend battery life, reducing the need for new cars.

Steps toward sustainable software

  • Write efficient code: Smaller apps use less energy. Instagram cut its app size by 50% for Android Go, making it easier to run on low-end devices while saving energy.
  • Choose eco-friendly hosting: Cloud providers are shifting to renewable energy. Microsoft plans to be carbon-negative by 2030, using 100% renewable energy for all data centers.
  • Design for sustainability: Spotify’s “Car Thing” uses a low-power e-ink display, reducing energy consumption.
  • Track your impact: Tools like Greenspector help developers measure energy use and make data-driven choices to lower their environmental footprint.

The future is green

As climate change escalates, the software industry has an opportunity to lead in sustainability. Companies like Apple aim for carbon neutrality by 2030, including the entire lifecycle of their products.

Your role in the Green Revolution

Everyone in tech, from CEOs to developers, can make a difference. Start by reviewing current practices, looking for ways to cut energy use, reduce waste, and make products more efficient.

Sustainable software development isn’t just about helping the environment-it’s about creating better, longer-lasting products. As tech evolves, sustainability will be just as crucial as functionality.

By adopting sustainable practices, your company can stay ahead of the competition and be part of a greener future. Start small, think big, and build a sustainable future together.

Autonomous cars have flooded San Francisco

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Autonomous cars have flooded San Francisco. They cause traffic jams and frighten the locals.

Cruise, a division of General Motors🚘, has received permission to operate self-driving cabs around the clock throughout San Francisco. A similar service is offered by the Google-owned company, Waymo, but so far, only during nighttime hours.

Difficulties for autonomous cars can arise from unexpected objects on the road. If the system encounters an unfamiliar scenario, it can lead to sudden braking. I recall in March, after rains accompanied by storm winds, one of Waymo’s cars remained stationary at an intersection for a prolonged period, unable to navigate around a fallen tree. Which left us stuck in a traffic jam.

We also witnessed an instance where the police tried to stop a self-driving cab that was operating without its headlights on. The car initially stopped but then continued as if nothing had occurred.

However, some of my friends argue that the number of accidents involving self-driving cars is actually lower. Only time will tell. For now, we observe them - sometimes with admiration and sometimes with frustration, especially when we find ourselves stuck in traffic jams🤭.

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